Select Publications
Conference Presentations
, 2002, 'The development of the Applicant Reactions Scales (ARS)', presented at Society for Industrial and Organizational Psychology 2002, Toronto, Canada
, 2001, '“It’s all your fault!”: Attributions and Legal-Claiming', presented at Society for Industrial and Organizational Psychology 2001, San Diego, CA, USA
, 2001, 'The virtual employee: Extending human resource principles to Internet organizations', presented at Summit del Sol Conference 2001, Tucson, AZ, USA
, 2000, 'Effects of Service Delivery Mode and Mechanism on Customers’ Perceptions in Co-Production', presented at Academy of Management Meetings, Toronto, Canada
, 2000, 'Employee litigation: The influence of attributions and social support in legal-claiming intentions', presented at Summit del Sol Conference 2000, Tucson, AZ, USA
, 2000, 'Managing wait time: Effects of different types of waiting lines', presented at Society for Industrial and Organizational Psychology 2000, New Orleans, LA, USA
, 1999, 'Effects of explanations and waiting duration information on perception of service delivery delays', presented at Summit del Sol Conference 1999, Tempe, AZ
, 1999, 'Effects of explanations and waiting duration information on perceptions of service delivery delays', presented at Academy of Management Meetings, Chicago, IL
, 1998, 'The relationship between time constraints and time pressure', presented at Annual meeting of the Society for Judgment and Decision Making 1998, Dallas, TX, USA
, 1997, 'In pursuit of a model of perceived time pressure', presented at Annual meeting of the Society for Judgment and Decision Making 1997, Philadelphia, PA, USA
Reports
, 2014, Developing a mentally healthy workplace: A review of the literature, Mental Health Commission, Australian Government, http://www.mentalhealthcommission.gov.au/media/116414/Developing%20a%20mentally%20healthy%20workplace_Final%20November%202014.docx
Datasets
, 2012, Mistreatment by Patients and Their Families Measure, http://dx.doi.org/10.1037/t08575-000
, 2012, Team Climate of Authenticity Measure, http://dx.doi.org/10.1037/t08574-000
, 2011, Leadership Matters: Getting the Process Right in Healthcare Teams, http://dx.doi.org/10.1037/e518362013-065
, 1998, The relationship between time constraints and time pressure, http://dx.doi.org/10.1037/e683302011-028
, 1997, In pursuit of a model of perceived time pressure, http://dx.doi.org/10.1037/e683282011-001