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2018, 'A Systemic Approach to Integrate SOEs and SMEs in Business Ecosystem', in The Political Economy of the Middle East, Springer Singapore, pp. 49 - 75, http://dx.doi.org/10.1007/978-981-10-5783-0_3
,2018, 'Algorithmic pollution: Understanding and responding to negative consequences of algorithmic decision-making', in Schultz U; Aanestad M; Mähring, M; Østerlund C; Riemer K (ed.), Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency, and the Performativity of Technology, Springer, pp. 31 - 47, http://dx.doi.org/10.1007/978-3-030-04091-8_4
,2014, 'Implications of Using Software to Support Qualitative Research', in Encyclopedia of Information Science and Technology Third Edition Volume 1 10, pp. 6573 - 6582, http://dx.doi.org/10.4018/978-1-4666-5888-2.ch646
,2013, 'Balancing the Paradox of Formal and Social Governance in Distributed Agile Development Projects', in Pooley R; Coady J; Schneider C; Linger H; Barry C; Lang M (ed.), Information Systems Development: Reflections, Challenges and New Directions, Springer, New York, pp. 155 - 165, http://dx.doi.org/10.1007/978-1-4614-4951-5_13
,2012, 'Strategies for E-Procurement: Auto Industry Hubs Re-Examined', in Information Technologies Methods and Techniques of Supply Chain Management, pp. 77 - 97, http://dx.doi.org/10.4018/978-1-4666-0918-1.ch005
,2011, 'Applications of Kauffman's Coevolutionary NKCS Model to Management and Organization Studies', in Allen P; Maguire S; McKelvey B (ed.), The SAGE Handbook of Complexity and Management, SAGE Publications Ltd, Thousand Oaks, CA, pp. 201 - 219, http://dx.doi.org/10.4135/9781446201084.n13
,2011, 'Complex Thinking: Towards an Oblique Strategy for Dealing with the Complex', in The Sage Handbook of Complexity and Management, SAGE Publications Ltd, pp. 182 - 198, http://dx.doi.org/10.4135/9781446201084.n12
,2008, 'Automotive e-hubs: Exploring motivations and barriers to collaboration and interaction', in Build to Order the Road to the 5 Day Car, pp. 337 - 359, http://dx.doi.org/10.1007/978-1-84800-225-8_20
,2008, 'Interactive E-Government: Evaluating the Web Site of the UK Inland Revenue', in Electronic Government Concepts Methodologies Tools and Applications, pp. 1139 - 1157, http://dx.doi.org/10.4018/978-1-59904-947-2.ch084
,2008, 'Interactive E-Government', in Electronic Government, IGI Global, pp. 1139 - 1157, http://dx.doi.org/10.4018/978-1-59904-947-2.ch084
,2007, 'Assessing e-commerce quality', in E Commerce and V Business Digital Enterprise in the Twenty First Century Second Edition, pp. 99 - 123, http://dx.doi.org/10.1016/b978-0-7506-6493-6.50008-3
,, 2007, 'Assessing e-commerce quality', in E Commerce and V Business Digital Enterprise in the Twenty First Century Second Edition, pp. 99 - 123, http://dx.doi.org/10.4324/9780080549781-6
2007, 'Assessing e-commerce quality', in E-Commerce and V-Business, Elsevier, pp. 99 - 123, http://dx.doi.org/10.1016/b978-0-7506-6493-6.50008-3
,2006, 'Automotive Industry Information Systems', in Cases on Information Technology Series, IGI Global, pp. 89 - 102, http://dx.doi.org/10.4018/978-1-59140-673-0.ch006
,2005, 'Exploring ASP sourcing decisions in small firms', in Global Electronic Business Research Opportunities and Directions, pp. 348 - 362, http://dx.doi.org/10.4018/978-1-59140-642-6.ch015
,, 2005, 'Eight Models and measurement', in The European challenge, Policy Press, pp. 135 - 142, http://dx.doi.org/10.56687/9781847421357-010
, 2005, 'Endnotes', in The European challenge, Policy Press, pp. 163 - 166, http://dx.doi.org/10.56687/9781847421357-013
, 2005, 'Five Enterprise and organisational change', in The European challenge, Policy Press, pp. 49 - 76, http://dx.doi.org/10.56687/9781847421357-007
, 2005, 'Four Dynamics and innovation', in The European challenge, Policy Press, pp. 29 - 48, http://dx.doi.org/10.56687/9781847421357-006
, 2005, 'List of figures and tables', in The European challenge, Policy Press, pp. v - vi, http://dx.doi.org/10.56687/9781847421357-001
, 2005, 'Nine Benchmarking and governance', in The European challenge, Policy Press, pp. 143 - 150, http://dx.doi.org/10.56687/9781847421357-011
, 2005, 'One The new knowledge-based economy', in The European challenge, Policy Press, pp. 1 - 10, http://dx.doi.org/10.56687/9781847421357-003
, 2005, 'Seven Social cohesion and inclusion', in The European challenge, Policy Press, pp. 107 - 134, http://dx.doi.org/10.56687/9781847421357-009
, 2005, 'Six Human investment and learning', in The European challenge, Policy Press, pp. 77 - 106, http://dx.doi.org/10.56687/9781847421357-008
, 2005, 'Ten Globalisation and the knowledge economy', in The European challenge, Policy Press, pp. 151 - 162, http://dx.doi.org/10.56687/9781847421357-012
, 2005, 'Three Growth and stability', in The European challenge, Policy Press, pp. 23 - 28, http://dx.doi.org/10.56687/9781847421357-005
, 2005, 'Two The EU response', in The European challenge, Policy Press, pp. 11 - 22, http://dx.doi.org/10.56687/9781847421357-004
2005, 'From Seeking Information to Transacting: The Impact of Web Site Quality on E-Taxation', in Advanced Topics in Electronic Commerce Volume 1, pp. 240 - 265, http://dx.doi.org/10.4018/978-1-59140-819-2.ch013
,2005, 'From Seeking Information to Transacting', in Advances in Electronic Commerce, IGI Global, pp. 240 - 265, http://dx.doi.org/10.4018/978-1-59140-819-2.ch013
,2004, 'Evaluating the quality of e-business implementation with e-qual', in Value Creation from E Business Models, pp. 229 - 252, http://dx.doi.org/10.1016/B978-075066140-9/50012-6
,2004, 'The eQual Approach to the Assessment of E-Commerce Quality: A Longitudinal Study of Internet Bookstores', in Web Engineering Principles and Techniques, pp. 161 - 181, http://dx.doi.org/10.4018/9781591404323.ch007
,2004, '10 Evaluating the quality of e-business implementation with e-qual', in Value Creation from E-Business Models, Elsevier, pp. 229 - 252, http://dx.doi.org/10.1016/b978-075066140-9/50012-6
,2001, 'Due Process and the Introduction of New Technology: The Institution of Video Teleconferencing', in IFIP Advances in Information and Communication Technology, Springer US, pp. 127 - 148, http://dx.doi.org/10.1007/978-0-387-35489-7_10
,1999, 'Using the Multiview2 Framework for Internet-Based Information System Development', in Methodologies for Developing and Managing Emerging Technology Based Information Systems, Springer London, pp. 389 - 403, http://dx.doi.org/10.1007/978-1-4471-3629-3_32
,1997, 'Balancing Interpretation and Intervention in Information System Research: The Action Case Approach', in Information Systems and Qualitative Research, Springer US, pp. 524 - 541, http://dx.doi.org/10.1007/978-0-387-35309-8_26
,1996, 'Boxes, Non-Human Stakeholders and the Translation of IT Through Mediation', in IFIP Advances in Information and Communication Technology, Springer US, pp. 250 - 271, http://dx.doi.org/10.1007/978-0-387-34872-8_16
,1996, 'Implementation planning for information systems: promoting the transition with a communication strategy', in Diffusion and Adoption of Information Technology, Springer US, pp. 117 - 131, http://dx.doi.org/10.1007/978-0-387-34982-4_9
,1995, 'Information Systems Development', in Critical Issues in Systems Theory and Practice, Springer US, pp. 411 - 415, http://dx.doi.org/10.1007/978-1-4757-9883-8_61
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