Select Publications
Conference Papers
, 2024, 'The Current Rare Earth Elements Market: A System Archetype Perspective', in Proceedings of International Conference on Computers and Industrial Engineering CIE, pp. 283 - 292
, 2023, 'Key Account Management Maturity: A Preliminary Framework', in Thyne M; Biggemann S (ed.), ANZMAC 2023 Marketing for Good Conference Proceedings, Dunedin, New Zealand, presented at ANZMAC 2023 Marketing for Good, Dunedin, New Zealand, 04 December 2023 - 06 December 2023, http://dx.doi.org/10.26190/unsworks/28717
, 2022, 'Service Exchange Governance Through Service-dominant Contracts', in Harrigan P; Brush G (ed.), ANZMAC Conference 2022, Perth, Western Australia, presented at ANZMAC Conference 2022, Perth, Western Australia, 05 December 2022 - 07 December 2022, http://dx.doi.org/10.26190/unsworks/28468
, 2022, 'The impact of macro-level politics on Defence-related B2G solutions implementations', in Harrigan P; Brush G (ed.), ANZMAC Conference 2022, Perth, Western Australia, presented at ANZMAC Conference 2022, Perth, Western Australia, 05 December 2022 - 07 December 2022, http://dx.doi.org/10.26190/unsworks/28467
, 2022, 'The capabilities for Implementing Key Account Management: A Systematic Review', in Johnson CM; Wengler S; Hildmann G; Vossebein U (eds.), Frankfurt, Germany, presented at Global Sales Science Institute 15th Annual Conference, Frankfurt, Germany, 08 June 2022 - 11 June 2022, http://dx.doi.org/10.26190/unsworks/28718
, 2021, 'Unsupervised learning and market basket analysis in market segmentation', in World Congress on Engineering 2021, London, UK, presented at World Congress on Engineering 2021, London, UK, 01 July 2021
, 2020, 'Value narratives: Communicating complex value propositions', in SERVSIG 2020 American Marketing Association, Brisbane, presented at 11th SERVSIG, Brisbane, 09 July 2020, https://www.servsig2020.org/abstract-book/
, 2019, 'Complex organizational buying and actor bounded reliability: Effects on procurement performance', in European Marketing Academy Conference
, 2019, 'Institutional Isomorphism, Institutional Logics and Organisational Fields: An Institutionalist Perspective on Circular Economy', in Baines TS (ed.), Proceedings of the Spring Servitization Conference 2019
, 2019, 'The role of network in supply chain sustainability: A systematic review and research agenda', in European Operations Management Association (EurOMA) Conference 2019
, 2018, 'Controlling and breaking boundaries: Understanding actor agency during supply chain entry', in American Marketing Association Global Marketing SIG Conference
, 2018, 'Influencing supply chains: An interpersonal perspective', in Australian and New Zealand Marketing Academy Conference Proceedings
, 2018, 'Information control in complex organizational buying processes', in Australian and New Zealand Academy of Management Conference Proceedings
, 2017, 'Gaining supply chain influence through actor investments', in Australian and New Zealand Marketing Academy Conference Proceedings
, 2016, 'Boundary spanner ambidexterity in business solutions: Considering resource efficiency, perceived value and satisfaction for the supplier firm', in American Marketing Association Winter Educators Conference
, 2016, 'Faceplate – A cognitive decision support system powered by user behaviour mining', in IIP 2016: 9th International Conference on Intelligent Information Processing
, 2016, 'Optimizing business intelligence through behavioural mining', in National Conference of the Australian Society for Operations Research
, 2015, 'A Cultural Perspective of Customer Value in Business Solutions Procurement', in Australian and New Zealand Marketing Academy Conference Proceedings
, 2015, 'How do customers approach solution procurement? An exploratory study in the mining industry', in The 31st Annual IMP Group Conference
, 2015, 'Off-the-field scandals in professional sports and impacts on consumers brand engagement', in North American Society for Sport Management Conference
, 2015, 'Purchase inertia: Habitual and impulsive purchase decisions in business markets', in Academy of Marketing Science Annual Conference Proceedings
, 2015, 'The effects of scandal on purchase intention', in Academy of Marketing Science Annual Conference Proceedings
, 2014, 'Value vs. satisfaction: Exploring activity trade-off in complex solutions', in American Marketing Association Winter Educators Conference
, 2010, 'Online social networks and friending behaviour: A self-determination theory perspective', in Proceedings of the Australia and New Zealand Marketing Academy Annual Conference
, 2010, 'Webethnography: A typology of online contexts and consequent research implications', in Australian and New Zealand Marketing Academy Conference Proceedings
, 2005, 'Engaging the multiple contexts of management: Using strategic relationships to guide stakeholder management decisions', in Australian and New Zealand Academy of Management Conference Proceedings
, 2005, 'The Critical Mass of Networks: Implications for Marketing', in Australian and New Zealand Marketing Academy Conference Proceedings
, 2004, 'Customer Value and its Role in Value Delivery System Accountability', in Australian and New Zealand Marketing Academy Conference Proceedings
, 2004, 'The Critical Mass of Organisations', in Australian and New Zealand Academy of Management Conference Proceedings