ORCID as entered in ROS

Select Publications
2021, 'An appraisal of healthcare accreditation agencies and programs: Similarities, differences, challenges and opportunities', International Journal for Quality in Health Care, 33, http://dx.doi.org/10.1093/intqhc/mzab150
,2020, 'Improving knowledge translation for increased engagement and impact in healthcare', BMJ Open Quality, 9, pp. e000983, http://dx.doi.org/10.1136/bmjoq-2020-000983
,2020, 'Implementing value-based health care at scale: the NSW experience', Medical Journal of Australia, 213, pp. 285 - 285.e1, http://dx.doi.org/10.5694/mja2.50745
,2020, 'Exploring interdisciplinary teamwork to support effective ward rounds', International Journal of Health Care Quality Assurance, 33, pp. 373 - 387, http://dx.doi.org/10.1108/IJHCQA-10-2019-0178
,2020, 'Can peer to peer interaction (PPI) be a global theme to promote engagement in students of diverse characteristics and country contexts?', International Journal of Learning Teaching and Educational Research, 19, pp. 117 - 136, http://dx.doi.org/10.26803/ijlter.19.8.7
,2020, 'Clinicians' perceptions of rounding processes and effectiveness of clinical communication', Journal of Evaluation in Clinical Practice, 26, pp. 801 - 811, http://dx.doi.org/10.1111/jep.13248
,2020, 'Calling for confirmation, reassurance, and direction: Investigating patient compliance after accessing a telephone triage advice service', International Journal of Health Planning and Management, 35, pp. 735 - 745, http://dx.doi.org/10.1002/hpm.2934
,2020, 'The embedded health management academic: A boundary spanning role for enabling knowledge translation comment on “cihr health system impact fellows: Reflections on ‘driving change’ within the health system”', International Journal of Health Policy and Management, 9, pp. 170 - 174, http://dx.doi.org/10.15171/ijhpm.2019.108
,2020, 'Patient feedback: Listening and responding to patient voices', Patient Experience Journal, 7, pp. 13 - 19, http://dx.doi.org/10.35680/2372-0247.1370
,2019, 'Health system redesign: Changing thoughts, values, and behaviours for the co-production of a safety culture', International Journal of Health Planning and Management, 34, pp. 1477 - 1484, http://dx.doi.org/10.1002/hpm.2798
,2019, 'Health service accreditation stimulating change in clinical care and human resource management processes: A study of 311 Australian hospitals', Health Policy, 123, pp. 661 - 665, http://dx.doi.org/10.1016/j.healthpol.2019.04.006
,2019, 'Advancing interprofessional theory: Deliberative democracy as a participatory research antidote to power differentials in aged care', Journal of Interprofessional Education and Practice, 15, pp. 100 - 111, http://dx.doi.org/10.1016/j.xjep.2018.09.005
,2019, 'A model of care coordination for patients with complex health and social care needs - what is best?', INTERNATIONAL JOURNAL OF INTEGRATED CARE, 19, http://dx.doi.org/10.5334/ijic.s3452
,2019, 'Empowering patient decision making for integrated care: a telephone advice service positively influencing access to timely appropriate care.', INTERNATIONAL JOURNAL OF INTEGRATED CARE, 19, http://dx.doi.org/10.5334/ijic.s3369
,2019, 'How do interprofessional healthcare teams perceive the benefits and challenges of interdisciplinary ward rounds', Journal of Multidisciplinary Healthcare, 12, pp. 1023 - 1032, http://dx.doi.org/10.2147/JMDH.S226330
,2019, 'Patients, health professionals, and the health system: Influencers on patients’ participation in ward rounds', Patient Preference and Adherence, 13, pp. 1415 - 1429, http://dx.doi.org/10.2147/PPA.S211073
,2018, 'Patient groups, clinicians and healthcare professionals agree - All test results need to be seen, understood and followed up', Diagnosis, 5, pp. 215 - 222, http://dx.doi.org/10.1515/dx-2018-0083
,2018, 'New ways to get policy into practice: A mixed-method participatory study of care coordination and street-level bureaucrats', Journal of Health Organization and Management, 32, pp. 809 - 824, http://dx.doi.org/10.1108/JHOM-09-2017-0239
,2018, 'Hospital length of stay variation and comorbidity of mental illness: A retrospective study of five common chronic medical conditions', BMC Health Services Research, 18, pp. 498, http://dx.doi.org/10.1186/s12913-018-3316-2
,2018, 'The effects of hearing loss on person-centred care in residential aged care: a narrative review', Geriatric Nursing, 39, pp. 296 - 302, http://dx.doi.org/10.1016/j.gerinurse.2017.10.013
,2018, 'How to improve healthcare? Identify, nurture and embed individuals and teams with “deep smarts”', Journal of Health Organization and Management, 32, pp. 135 - 143, http://dx.doi.org/10.1108/jhom-09-2017-0244
,2018, 'Delivering safe and effective test-result communication, management and follow-up: A mixed-methods study protocol', BMJ Open, 8, pp. e020235, http://dx.doi.org/10.1136/bmjopen-2017-020235
,2018, 'It takes two to tango: Customization and standardization as colluding logics in healthcare: Comment on “(re) making the procrustean bed standardization and customization as competing logics in healthcare”', International Journal of Health Policy and Management, 7, pp. 183 - 185, http://dx.doi.org/10.15171/ijhpm.2017.77
,2017, 'Determining requirements for patient-centred care: A participatory concept mapping study', BMC Health Services Research, 17, pp. 780, http://dx.doi.org/10.1186/s12913-017-2741-y
,2017, 'Understanding stakeholders’ perspectives and experiences of general practice accreditation', Health Policy, 121, pp. 816 - 822, http://dx.doi.org/10.1016/j.healthpol.2017.05.006
,2017, 'Healthcare improvements from the unit to system levels: Contributions to improving the safety and quality evidence base', International Journal for Quality in Health Care, 29, pp. 313, http://dx.doi.org/10.1093/intqhc/mzx054
,2017, 'The enhanced knowledge translation and exchange framework for road safety: A brief report on its development and potential impacts', Injury Prevention, 23, pp. 114 - 117, http://dx.doi.org/10.1136/injuryprev-2016-041985
,2017, 'Applying the Theoretical Domains Framework to identify barriers and targeted interventions to enhance nurses' use of electronic medication management systems in two Australian hospitals', Implementation Science, 12, http://dx.doi.org/10.1186/s13012-017-0572-1
,2017, 'How does accreditation influence staff perceptions of quality in residential aged care?', Quality in Ageing and Older Adults, 18, pp. 131 - 144, http://dx.doi.org/10.1108/QAOA-07-2016-0028
,2016, 'Learning to manage: development experiences of hospital frontline managers', Human Resource Management Journal, 26, pp. 505 - 522, http://dx.doi.org/10.1111/1748-8583.12119
,2016, 'Levers for change: An investigation of how accreditation programmes can promote consumer engagement in healthcare', International Journal for Quality in Health Care, 28, pp. 561 - 565, http://dx.doi.org/10.1093/intqhc/mzw074
,2016, 'WHAT WOULD IT TAKE FOR ACCREDITATION TO BE COST-EFFECTIVE? A THRESHOLD ANALYSIS CASE STUDY', INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE, 28, pp. 15 - 16, http://dx.doi.org/10.1093/intqhc/mzw104.18
,2016, 'The message and the messenger: Identifying and communicating a high performance “HRM philosophy”', Personnel Review, 45, pp. 1240 - 1258, http://dx.doi.org/10.1108/PR-02-2015-0049
,2016, 'A hybrid health service accreditation program model incorporating mandated standards and continuous improvement: interview study of multiple stakeholders in Australian health care', International Journal of Health Planning and Management, 31, pp. e116 - e130, http://dx.doi.org/10.1002/hpm.2301
,2016, 'Ward rounds, participants, roles and perceptions: literature review', International Journal of Health Care Quality Assurance, 29, pp. 364 - 379, http://dx.doi.org/10.1108/IJHCQA-04-2015-0053
,2016, 'Development of patient decision support tools for motor neuron disease using stakeholder consultation: a study protocol', BMJ Open, 6, http://dx.doi.org/10.1136/bmjopen-2015-010532
,, 2016, 'The impact of national accreditation reform on survey reliability: A 2-year investigation of survey coordinators' perspectives', Journal of Evaluation in Clinical Practice, http://dx.doi.org/10.1111/jep.12512
2016, 'ISQUA16-2863ASSESSING THE LONGITUDINAL IMPACT OF SAFETY AND QUALITY REFORMS: AN ANALYSIS OF THE ACHS PILOT ACCREDITATION PROGRAM IN HONG KONG', International Journal for Quality in Health Care, 28, pp. 65.2 - 66, http://dx.doi.org/10.1093/intqhc/mzw104.104
,2015, 'Achieving patient-centred care: The potential and challenge of the patient-as-professional role', Health Expectations, 18, pp. 2616 - 2628, http://dx.doi.org/10.1111/hex.12234
,2015, 'Analysing 'big picture' policy reform mechanisms: The Australian health service safety and quality accreditation scheme', Health Expectations, 18, pp. 3110 - 3122, http://dx.doi.org/10.1111/hex.12300
,2015, 'Is accreditation linked to hospital infection rates? A 4-year, data linkage study of Staphylococcus aureus rates and accreditation scores in 77 Australian acute hospitals', International Journal for Quality in Health Care, 27, pp. 479 - 485, http://dx.doi.org/10.1093/intqhc/mzv078
,2015, 'Examining challenges to reliability of health service accreditation during a period of healthcare reform in Australia', Journal of Health Organization and Management, 29, pp. 912 - 924, http://dx.doi.org/10.1108/JHOM-02-2015-0034
,2015, 'Development of a model to guide decision making in amyotrophic lateral sclerosis multidisciplinary care', Health Expectations, 18, pp. 1769 - 1782, http://dx.doi.org/10.1111/hex.12169
,2015, 'Development and application of an indicator assessment tool for measuring health services accreditation programs', BMC Research Notes, 8, http://dx.doi.org/10.1186/s13104-015-1330-6
,2015, 'An ethnographic investigation of junior doctors' capacities to practice interprofessionally in three teaching hospitals', Journal of Interprofessional Care, 29, pp. 347 - 353, http://dx.doi.org/10.3109/13561820.2015.1004039
,2015, 'Counting the costs of accreditation in acute care: An activity-based costing approach', BMJ Open, 5, http://dx.doi.org/10.1136/bmjopen-2015-008850
,2015, 'The paradoxes of gender mainstreaming in developing countries: The case of health care in Papua New Guinea', Global Public Health, 10, pp. 41 - 54, http://dx.doi.org/10.1080/17441692.2014.959541
,2014, 'Addressing the clinical burden of child physical abuse and neglect in a large metropolitan region: Improving the evidence-base', Social Sciences, 3, pp. 771 - 784, http://dx.doi.org/10.3390/socsci3040771
,2014, 'Achieving patient-centred care: The potential and challenge of the patient-as-professional role', Health Expectations, http://dx.doi.org/10.1111/hex.12234
,2014, 'Developing an inter-organisational community-based health network: an Australian investigation', Health Promotional International, 30, pp. 868 - 880, http://dx.doi.org/10.1093/heapro/dau021
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