Select Publications
Book Chapters
, 2024, 'Developing performance measurement research that matters: strategies for practice and policy impact', in Lillis AM; Grafton J (ed.), Research Handbook on Performance Measurement for Management Control, Edward Elgar Publishing, pp. 302 - 319, http://dx.doi.org/10.4337/9781803920672.00027
, 2024, 'Developing performance measurement research that matters: strategies for practice and policy impact', in Research Handbook on Performance Measurement for Management Control, pp. 302 - 319, http://dx.doi.org/10.4337/9781803920672.00027
Journal articles
, 2025, 'Set up to fail: Explaining systemic problems in the business model of in-home aged care', Australian Journal of Management, http://dx.doi.org/10.1177/03128962241309407
, 2024, 'How senior managers use interactive control to manage strategic uncertainties: An attention-based view', Management Accounting Research, 62, http://dx.doi.org/10.1016/j.mar.2023.100864
, 2023, 'The impact of business model workforce configurations on value creation and value appropriation in the Australian aged care sector', Australian Journal of Management, 48, pp. 495 - 523, http://dx.doi.org/10.1177/03128962221109279
, 2023, 'Using public inquiries as a data source for accounting research: A systematic review', The European Accounting Review, http://dx.doi.org/10.1080/09638180.2023.2180765
, 2023, 'The quality effects of agency staffing in residential aged care', Australasian Journal on Ageing, 42, pp. 195 - 203, http://dx.doi.org/10.1111/ajag.13132
, 2022, 'Considering the new minimum staffing standards for Australian residential aged care', Australian Health Review, 46, pp. 391 - 397, http://dx.doi.org/10.1071/AH21160
, 2019, 'Control and empowerment as an organising paradox: implications for management control systems', Accounting, Auditing and Accountability Journal, http://dx.doi.org/10.1108/AAAJ-11-2017-3223
Conference Papers
, 2019, 'Strategic management system engagement and strategic cognition', in Klein G; Militello L (ed.), San Francisco, CA, USA, presented at 14th International Conference on Naturalistic Decision Making, San Francisco, CA, USA, 18 June 2019
Conference Presentations
, 2024, 'Care as a response to paradoxical experiences of empowerment and control: a study in residential aged care', presented at Monforma 2024, 27 November 2024
, 2022, 'Translating Strategy Using A Balanced Scorecard', presented at The EdukCircle 26th International Convention on Business: Accounting and Finance, 19 November 2022
, 2022, 'Translating Strategy Using a Balanced Scorecard: A Mental Models Approach', presented at AFAANZ Conference 2022, Melbourne, Australia, 03 July 2022 - 05 July 2022
, 2019, 'The role of meetings in the control of managerial attention', presented at The 9th Asia-Pacific Interdisciplinary Research in Accounting Conference, Auckland, New Zealand, 01 July 2019
, 2018, 'Management control systems and managerial attention', presented at 11th Conference on New Directions in Management Accounting, 12 December 2018 - 14 December 2018
, 2018, 'Management control systems and managerial attention', presented at Monforma 2018, 22 November 2018 - 23 November 2018
, 2018, 'Empowering employees in the aged care sector', presented at Tasmanian Dementia Symposium, 21 September 2018 - 21 September 2018, http://www.utas.edu.au/wicking/tds
, 2018, 'Management control for decentralised aged care operations', presented at 4th International Conference of Long-Term Care Directors and Administrators, 01 August 2018 - 03 August 2018, http://cepar.edu.au/news-events/events/4th-international-conference-long-term-care-directors-and-administrators
, 2018, 'Management control systems and managerial attention', presented at AFAANZ Conference, 01 July 2018 - 03 July 2018
, 2018, 'Management control systems and managerial attention', presented at Emerging Management Accounting Scholars Symposium II, 19 April 2018 - 20 April 2018, https://business.illinois.edu/accountancy/events/symposium/emas-2018-2/
, 2017, 'Cause and effect: how strategic performance measurement systems shape and reflect managers’ causal mental models', presented at 9th Conference on Performance Measurement and Management Control, 13 September 2017 - 15 September 2017
, 2015, 'The paradox of management control and employee empowerment', presented at Monforma 2015, 11 February 2015 - 13 February 2015
, 2013, 'An organising paradox – management control and four forms of employee empowerment', presented at 36th European Accounting Association Annual Congress, 06 May 2013 - 08 May 2013
, 2012, 'The paradox of management control and employee empowerment', presented at Interdisciplinary Perspectives on Accounting Conference, 11 July 2012 - 13 July 2012
, 2012, 'The paradox of management control and employee empowerment', presented at AFAANZ Conference, 01 July 2012 - 03 July 2012
Reports
, 2023, Australia's Aged Care Sector: Full-Year Report (2022-23), http://hdl.handle.net/10453/173661
, 2023, Australia's Aged Care Sector: Mid-Year Report (2022-23), http://hdl.handle.net/10453/170529
, 2022, Australia's Aged Care Sector: Full-Year Report (2021-22), https://opus.lib.uts.edu.au/handle/10453/163697
, 2022, Support at Home: response to the Department of Health and Aged Care discussion paper (October 2022), https://opus.lib.uts.edu.au/handle/10453/164333
, 2022, Support at Home: a Commentary on the design of the proposed unified program, http://hdl.handle.net/10453/162149
, 2022, Australia’s Aged Care Sector: Mid-Year Report (2021-22), http://hdl.handle.net/10453/157405
Theses / Dissertations
, 2017, Are you thinking what I'm thinking? Explaining the relation between management control systems and managers' causal mental models, http://hdl.handle.net/10453/116791
Working Papers
, 2022, Set Up To Fail: Systemic Problems in the Business Model of In-Home Aged Care, http://dx.doi.org
, 2019, Translating strategy using a Balanced Scorecard: a mental models approach, http://dx.doi.org
, 2018, How senior managers use interactive control systems to manage strategic uncertainties: An attention-based view, http://dx.doi.org
, 2018, Inside the packaging: studying management control design as a problem-solving process, http://dx.doi.org
Media
, 2022, The pros and cons of the new Support at Home Program, Adbourne Publishing, https://issuu.com/adbourne/docs/aged_care_today_magazine_summer_final
, 2022, Cash splash for aged care, but who pays for services in a new home care system?, James Martin Institute for Public Policy, https://thepolicymaker.jmi.org.au/cash-splash-for-aged-care-but-who-pays-for-services-in-a-new-home-care-system/
, 2020, Workers strike balance between empowerment and control, https://www.smh.com.au/business/workplace/workers-strike-balance-between-empowerment-and-control-20200106-p53p84.html
Preprints
, Using Public Inquiries as a Data Source for Accounting Research: A Systematic Review, http://dx.doi.org/10.2139/ssrn.4349248