By Dr Jess Yan

Journal articles

Yan H; Okimoto TG; Solnet D, 2025, 'Recovery and Recidivism: The Aftermath of Helping the Organization Unethically', Journal of Business and Psychology, 40, pp. 753 - 767, http://dx.doi.org/10.1007/s10869-024-09988-x

Khan M; Wen (Carys) Chan X; Yan H; Shang S, 2025, 'Tech-Enabled Inclusion: Leveraging Social Media to Empower Neurodivergent Employees in the Workplace', Human Resource Management, 64, pp. 901 - 917, http://dx.doi.org/10.1002/hrm.22290

Robinson RNS; Yan H; Jiang Y, 2024, 'Employee resilience during crisis: A three-tiered perspective on its ‘can-do’ and ‘reason-to’ motivational factors', Tourism Management, 103, http://dx.doi.org/10.1016/j.tourman.2024.104912

Billett S; Troth A; Yan H, 2024, 'Elaborating the Relations Amongst Workers’ Learning, Innovations and Well-Being', Vocations and Learning, 17, pp. 123 - 142, http://dx.doi.org/10.1007/s12186-023-09336-9

Jordan PJ; Troth AC; Yan H, 2024, 'Objective and subjective measurement in applied business settings: Improving research in organizations', Australian Journal of Management, 50, pp. 8 - 31, http://dx.doi.org/10.1177/03128962241286258

Hu X; Yan H; Jiang Z; Yeo G, 2023, 'An examination of the link between job content plateau and knowledge hiding from a moral perspective: The mediating role of distrust and perceived exploitation', Journal of Vocational Behavior, 145, http://dx.doi.org/10.1016/j.jvb.2023.103911

Yan H; Solnet D; Okimoto TG, 2023, 'Helping the organization but harming customers: a social identity perspective of unethical pro-organizational behavior', Journal of Services Marketing, 37, pp. 927 - 943, http://dx.doi.org/10.1108/JSM-01-2023-0004

Ladkin A; Mooney S; Solnet D; Baum T; Robinson R; Yan H, 2023, 'A review of research into tourism work and employment: Launching the annals of tourism research curated collection on tourism work and employment', Annals of Tourism Research, 100, http://dx.doi.org/10.1016/j.annals.2023.103554

Solnet D; Robinson RNS; Baum T; Yan H, 2022, 'Tourism work, media & COVID-19: A changed narrative?', Annals of Tourism Research, 97, http://dx.doi.org/10.1016/j.annals.2022.103492

Yan H; Fu L; Hu X, 2022, 'Harnessing service robots to increase frontline service employees’ safety and health: The critical role of CSR', Safety Science, 151, http://dx.doi.org/10.1016/j.ssci.2022.105731

Yan H; Hu X; Wu CH, 2021, 'When and how can organizational punishment stop unethical pro-organizational behaviors in hospitality?', International Journal of Hospitality Management, 94, http://dx.doi.org/10.1016/j.ijhm.2020.102811

Yan H; Hu X; Wu CH, 2021, 'When and why does proactive personality inhibit corner-cutting behaviors: A moderated mediation model of customer orientation and productivity climate', Personality and Individual Differences, 170, http://dx.doi.org/10.1016/j.paid.2020.110443

Hu X; Yan H; Casey T; Wu CH, 2021, 'Creating a safe haven during the crisis: How organizations can achieve deep compliance with COVID-19 safety measures in the hospitality industry', International Journal of Hospitality Management, 92, http://dx.doi.org/10.1016/j.ijhm.2020.102662

Yan H; Hu X; Liu Y, 2020, 'The international market selection of Chinese SMEs: How institutional influence overrides psychic distance', International Business Review, 29, http://dx.doi.org/10.1016/j.ibusrev.2020.101703

Yan H; Wickramasekera R; Tan A, 2018, 'Exploration of Chinese SMEs' export development: The role of managerial determinants based on an adapted innovation-related internationalization model', Thunderbird International Business Review, 60, pp. 633 - 646, http://dx.doi.org/10.1002/tie.21969

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